Privacy Policy

1. Information We Collect

To make your candy shopping experience as sweet as possible, we may collect:

• Order Information: Your name, shipping address, email, and payment details (processed securely through our payment gateways)
• Account Details: If you create an account, we’ll store your login information and preferences
• Communication Data: Messages sent through our contact forms or customer service emails
• Technical Information: IP address, browser type, and device information to improve our website
• Usage Data: How you interact with our site, including pages visited and products viewed

2. How We Use Your Information

We use your data to make your experience sweeter:

• Process your orders faster than you can say “Almond Roca“
• Provide customer support that’s as reliable as our Cadbury products
• Improve our website and product offerings
• Send order confirmations and shipping updates
• With your permission, send special offers and candy news (you can unsubscribe anytime)
• Prevent fraud and keep our site secure

3. Sharing Your Information

We treat your data like premium chocolate – we don’t share it recklessly! We only disclose information when necessary to:

• Payment processors to complete your transaction
• Shipping carriers to deliver your treats worldwide
• Service providers who help us operate our business (under strict confidentiality agreements)
• Comply with legal requirements or protect our rights

We never sell your personal information to third parties for marketing purposes.

4. Data Security

We protect your information with the same dedication we use to safeguard our chocolate recipes:

• SSL encryption for all data transmissions
• Secure payment processing that doesn’t store full card details on our servers
• Regular security assessments of our systems
• Limited access to personal data within our organization

5. Your Rights

You have rights sweeter than our Baci chocolates:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data
• Portability: Request your data in a machine-readable format

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – not the edible kind, but digital ones that help:

• Remember items in your shopping cart
• Understand how customers use our site
• Personalize your experience
• Deliver relevant ads (if you’ve consented)

You can manage cookie preferences in your browser settings. Disabling cookies may affect site functionality.

7. International Data Transfers

Since we ship globally (except certain regions), your data may be transferred internationally. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our site isn’t directed at children under 16. We don’t knowingly collect their data. If you believe we have, please contact us immediately.

9. Policy Updates

We may update this policy occasionally – we’ll notify you of significant changes. Continued use of our site constitutes acceptance of the updated policy.